U Bag
₹1,700.00
₹935.00
Bring home a piece of tradition with this beautifully handcrafted Kouna bag, designed to blend simplicity with timeless elegance.
Features:
• 100% natural and eco-friendly Kouna grass
• Handwoven with intricate craftsmanship
• Strong and stylish bamboo cane handle
• Lightweight yet durable design
• Spacious and versatile for daily use
Perfect for:
• Daily errands & shopping
• Beach days & vacations
• Summer outfits & casual wear
• Picnic outings & day trips
• Gifting for eco-conscious loved ones
return & refund policy
At THE KOUNA, each product is handcrafted with care using natural materials. Because of this, slight variations in color, texture, or shape are part of the product’s uniqueness and not considered defects.
Returns
We accept returns only in the following cases:
- You received a damaged or defective item
- You received the wrong product
To request a return, please contact us within 48 hours of delivery with clear photos and your order details.
Refunds
Once your return request is approved:
- We will offer a replacement (preferred), or
- A full refund if a replacement is not available
Refunds will be processed within 5–7 business days after approval.
Non-Returnable Items
- Products used or damaged after delivery
- Custom or made-to-order items
- Minor variations due to handmade nature
Shipping
- Return shipping costs will be covered by us only in case of damaged/incorrect items
- For other approved returns, shipping charges may apply
Contact Us:-
For any return or refund queries, reach out to us at:
Email: thekouna@gmail.com
Ph: 9740949286
Instagram: @thekouna
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